Ledger, the company that produces crypto wallets, is facing a wave of harsh criticism following the launch of its new multi-signature app (Multisig) due to its controversial fees, although it is considered by many to be an effective technical update.
Key points:
- Ledger’s new multi-signature app has drawn criticism for charging a flat fee of $10 per transaction and an additional 0.05% transfer fee on top of blockchain transfer fees (gas fees).
- Developers and users accuse the company of pushing the crypto industry towards centralization by following for-profit policies.
- The new Nano Gen5 wallet model is equipped with Bluetooth and Near Field Communication (NFC) technology.
The company announced that its new multi-signature app will impose a flat $10 fee on every transaction, with the exception of currency transfers, which will be subject to an additional 0.05% fee, provided that these costs are in addition to normal gas fees for transfers on the blockchain, sparking resentment from users who accused Ledger of exploiting its provision of self-custody services of digital assets for the sake of profit.
Ethereum developer accuses Ledger’s new wallet model of hijacking the crypto industry and exposing it to centralization
The voice of Ethereum blockchain developer Pcaversaccio was among the loudest voices criticizing the new product. He criticized the company in his account on We can exhaust everyone with this.
Previously, Ledger Chief Technology Officer Charles Guillemet touted the multi-signature feature as an advanced security enhancement, emphasizing the importance of a clear signature for more secure transactions, but his comments contradicted company documents that initially stated the service was free.
Guillemette later explained that talking about free was an unintentional mistake, but that this confusion raised doubts about the company’s communications and pricing strategy.
The CTO of Ledger made a "typo"
pic.twitter.com/NqzyMzqCJk – Jrag.eth (@Jrag0x) October 24, 2025
On the other hand, Ledger was founded in 2014 to become one of the largest hardware wallet manufacturers in the world. The company says it secures around 20% of the world’s crypto assets, having sold more than 7.5 million of these wallets by promoting its products as a basic collateral for users who prefer to keep private access keys instead of relying on centralized trading platforms (CEX).
Although Ledger hardware wallets have been virtually hack-free, cybersecurity firm Kaspersky has warned that none of the hardware wallets can protect users from phishing attacks or coordinated social media attacks, which represent the most common threats in the world of digital security.
Multisig application fees have also sparked a growing debate about the balance between security innovation and commercial gains within crypto infrastructure. For many users, Ledger’s latest move represents a deeper concern, as it signals that the line between self-custody of digital assets and institutional control is gradually blurring.
Ledger launches “5 Nano Gen” wallet version equipped with near field communication (NFC) technologies and electronic ink (E Ink) display
Ledger has redefined its identity and products with a complete rebranding and the launch of its most advanced device to date, the 5Ledger Nano Gen. As a result, the company said its wallets are no longer considered simple “hardware wallets”, but rather “digital signing devices (Ledger Signers)” for carrying out transactions, in reference to its growing role in protecting digital assets and the identity of Internet users in an era where artificial intelligence has become one of its fundamental determinants.
As for its companion app, Ledger Live, it is now called Ledger Wallet, to serve as the primary hub for managing digital assets and tracking their value, while the 5 Nano Gen version is equipped with Bluetooth and Near Field Communication (NFC) technologies to enable signing on the go, and it also includes a display powered by E Ink technology that offers seamless signing features. Clear signature, transaction review and ledger security key.
At the same time, its competitor Trezor revealed the release of its new Safe 7 device just a few days before the Ledger announcement. This release features transparent security features and updates with quantum security features, which reflect the increasing intensity of competition in the hardware wallet industry.
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